1PC Natural Citrine Calcite Quartz Crystal Sphere Ball Healing Gemston Home Decor+ wood bracket
SPECIFICATIONSBrand Name: DHFSChoice: yesIs Natural Material: YESMaterial: StoneOrigin: Mainland ChinaRegional Feature: CHINAStyle: feng shuiTheme: FAIRY1PC Natural Citrine Calcite Quartz Crystal Sphere Ball Healing Gemston Home Decor+ wood bracketPayment* Payment is due...
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SPECIFICATIONS
Brand Name: DHFS
Choice: yes
Is Natural Material: YES
Material: Stone
Origin: Mainland China
Regional Feature: CHINA
Style: feng shui
Theme: FAIRY
1PC Natural Citrine Calcite Quartz Crystal Sphere Ball Healing Gemston Home Decor+ wood bracket
Payment
* Payment is due within 7 days after the end of bidding. Please make sure that the "Ship To" address in your ESCROW account is correct.
* International Buyers please note import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Shipping & Handling
* Item will be shipped from China Post by Standard International Shipping (with tracking number).
* I ship within 3 business day after payment received. It will normally arrive in 30 business days. If you need EMS shipping, pls feel free to contact me. We offer several shipping options as follow:
1.SAL shipping (SAL shipping takes about 18-30 days.cheaper and faster)
2.Air shipping (Air shipping takes about 15-20 days,faster but expensive)
3.EMS shipping (EMS takes about 6-10 days.fastest but very expensive)
4.Sea shipping (Sea shipping takes about 45-60 days, you'd better not choose sea shipping if you have not patience for waiting so long time for about 2 months.cheapest but very slow)
Combined Shipping
* I am happy to combine shipping on items won/purchased within 7 days.
* You can get 15% discount on shipping.
* Combined shipping discount is only available if you make on total payment. Please wait until all the auctions ended. After done, pls e-mail me for a combined invoice if I've not already done so.
Return Policy
* If you are not fully satisfied, pls contact me immediately. Items can be returned within 7 days after receipt for a 100% refund. * Returned items must be in their original packing & in as-shipped conditions, not worn or altered.
Terms
Items are shipped within 3 business days of receipt of payment.
If the item is damaged in the mail, I can refund the shipping cost and compensate you some money.
I send out the packages by China Post. If the package lost in the mail, I can resend the package or send full money back.
Free Shipping on ALL Orders
What countries do you ship to? How long does it take?
| Country/Area | Estimated Arrival |
| Australia | 12-16 Business Day |
| Austria | 12-16 Business Day |
| Belgium | 12-16 Business Day |
| Brazil | 15-25 Business Day |
| Bulgaria | 12-16 Business Day |
| Canada | 14-20 Business Day |
| Croatia | 12-16 Business Day |
| Cyprus | 14-18 Business Day |
| Czech Republic | 12-16 Business Day |
| Denmark | 12-16 Business Day |
| Estonia | 12-16 Business Day |
| Finland | 12-16 Business Day |
| France | 14-18 Business Day |
| Germany | 14-18 Business Day |
| Greece | 12-16 Business Day |
| Hungary | 12-16 Business Day |
| Ireland | 12-16 Business Day |
| Israel | 12-16 Business Day |
| Italy | 14-20 Business Day |
| Japan | 12-16 Business Day |
| Latvia | 12-16 Business Day |
| Lithuania | 12-16 Business Day |
| Luxembourg | 12-16 Business Day |
| Malta | 12-16 Business Day |
| Mexico | 12-16 Business Day |
| Netherlands | 12-16 Business Day |
| Norway | 12-16 Business Day |
| Poland | 12-16 Business Day |
| Portugal | 12-16 Business Day |
| Romania | 12-16 Business Day |
| Slovakia | 12-16 Business Day |
| Slovenia | 12-16 Business Day |
| South Africa | 12-16 Business Day |
| Spain | 12-16 Business Day |
| Sweden | 12-16 Business Day |
| UK | 12-16 Business Day |
| USA | 10-16 Business Day |
Please contact us if you have any questions or would like to confirm if we can deliver to your area.
Thank you for your understanding.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route, but you can cancel an order within 60 minutes and reorder with accurate details.
Notes:
-
If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
-
If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Mountuak will not replace the order or issue a refund.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at support@mountauk.com.
Returns & Refunds
Mountauk is committed to provide high-quality products for you. As part of our commitment, every Mountauk product is backed by a 30-Day Satisfaction Guarantee.
If you don't absolutely love your new items, send them back within 30 days from your order date for a refund. Items on sale are final and cannot be returned.
Can I Cancel my order?
Of course you can. We accept order cancellation.
Window time: 60 minutes.
Request a cancellation: You can cancel an order within 60 minutes.
Notes:
-
If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
-
If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Mountuak will not replace the order or issue a refund.
How do I return an item?
1. Please reach out to Mountauk customer support to initiate a return. Please state the reason for return and provide an invoice or screenshot to confirm the order number. If your return is accepted, we’ll send you a return shipping label.
2. Mountauk support will share the corresponding return address with you within 24 working hours.
How long does it take to get a refund?
Refunds will be issued once the item arrives at our warehouse. The refund will be credited back using the same method as when your initial order was made. Processing time typically takes 3-5 working days.
Please Note:
- All items must be returned in the original Mountauk packaging
- If an item in your order arrives damaged or defective, please contact the Customer Service and they will assist you with replacing or crediting the damaged items.
