Free Shipping on ALL Orders

What countries do you ship to? How long does it take?

Country/Area Estimated Arrival
Australia  12-16 Business Day
Austria  12-16 Business Day
Belgium  12-16 Business Day
Brazil  15-25 Business Day
Bulgaria  12-16 Business Day
Canada  14-20 Business Day
Croatia  12-16 Business Day
Cyprus  14-18 Business Day
Czech Republic  12-16 Business Day
Denmark  12-16 Business Day
Estonia  12-16 Business Day
Finland  12-16 Business Day
France  14-18 Business Day
Germany  14-18 Business Day
Greece  12-16 Business Day
Hungary  12-16 Business Day
Ireland  12-16 Business Day
Israel  12-16 Business Day
Italy  14-20 Business Day
Japan  12-16 Business Day
Latvia  12-16 Business Day
Lithuania  12-16 Business Day
Luxembourg 12-16 Business Day
Malta  12-16 Business Day
Mexico 12-16 Business Day
Netherlands  12-16 Business Day
Norway 12-16 Business Day
Poland  12-16 Business Day
Portugal  12-16 Business Day
Romania  12-16 Business Day
Slovakia  12-16 Business Day
Slovenia  12-16 Business Day
South Africa  12-16 Business Day
Spain  12-16 Business Day
Sweden  12-16 Business Day
UK  12-16 Business Day
USA  10-16 Business Day

Please contact us if you have any questions or would like to confirm if we can deliver to your area.

Thank you for your understanding.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route, but you can cancel an order within 60 minutes and reorder with accurate details.

Notes:

  • If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.

  • If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Mountuak will not replace the order or issue a refund.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@mountauk.com.